Who's buying, and who stopped.
An analytics backend over the customer and sales graph — buying versus non-buying, customer segmentation and business-partner analytics — so a rep opens the day knowing who to keep, who to win back and who has never ordered. In production. On Leysco Akili, Leysco Licia answers the same questions in natural language, in early access.
code-inventory
reconciliation
company-books
Sales analytics / CRM business intelligence
Salesforce Einstein · Tableau CRM · Zoho Analytics · Power BI
Analytics that sit on the same customer graph the field runs on — buying-versus-non-buying and segmentation from the live record, not a nightly export into a separate BI tool. code-inventory
| SEGMENT | CUSTOMERS | STATE |
|---|---|---|
| Buying (last 30d) | 1,240 | ACTIVE |
| Lapsed (60d+) | 310 | WIN-BACK |
| Never bought | 95 | PROSPECT |
| 3 segments | 1,645 | segmented |
Buying, and not buying.
Live · segmentationThe backend reads the customer and sales graph and sorts it — who is buying, who is lapsing, who has never ordered — so a territory is a set of named segments, not a guess. code-inventory
| CUSTOMER | 90-DAY VALUE | RANK |
|---|---|---|
| Njoroge Stores | 412,000 | TOP 5% |
| Aisha Wholesale | 288,000 | TOP 15% |
| Kioko Retail | 41,000 | SLOWING |
| ranked base | by value & recency | targeted |
Top, slow, and slipping.
Live · business-partner analyticsBusiness-partner analytics rank the base by value and recency — the customers carrying the month, the ones going quiet, the long tail — so effort lands where it moves the number. code-inventory
read segments + recency customer analytics
suggest a win-back list of 40 drafted, not sent
approve a human decides the agent proposes
Ask it in words.
Early access · Leysco LiciaOn Leysco Akili, Leysco Licia answers the same analytics in natural language — who is lapsing in this territory, what a win-back list looks like — and drafts the action for a human to approve. Early access, pre-production. design-record
Everything in the CRM line.
In this line| Customer & Contact Management (Account 360) | Live | Customer/contact master, multi-address, credit terms. |
| Customer & Sales Analytics / Segmentation | Live | This page — buying-vs-non-buying, segmentation, BP analytics. |
| Activity & Interaction Management | Live | Calls, visits, tasks on the customer timeline. |
| Multi-Channel Engagement (SMS · WhatsApp · Push) | Live | Outbound messaging off the same record. |
| Field Sales & Route-to-Market Execution | Live | Van sales and journey plans — canonical under Distribution. |
| Lead & Opportunity Management (pipeline) | Designed | Capture, scoring, territory, deal stages — designed. |
| Campaign & Marketing Automation | Designed | Email/SMS/WhatsApp campaigns — designed. |
| AI-Native CRM Assistant (Leysco Licia) | Early access | Leysco Licia over the customer graph — Leysco Akili. |
One base. Sorted, not guessed.
Signature · The base, sortedA segment is not a guess — it is the live customer base, sorted. One solid base of 1,645 splits into three: 1,240 buying in the last 30 days, 310 lapsed past 60, and 95 who have never ordered. Because the sorting runs over the live customer graph, every segment is drawn solid — filled, not estimated. code-inventory
reconciliation
The analytics read the same graph the field runs on — the house that posts 1.66M+ distribution invoices in production. A segment is not a spreadsheet built overnight; it is the live record, sorted.
Segmentation and business-partner analytics are in production. On Leysco Akili, Leysco Licia answers the same questions in natural language, in early access. We say which is which.
- know who is buying and who has gone quiet without a spreadsheet
- rank the base by value and recency, not by memory
- build a win-back list from the live record
- ask the analytics in natural language on Leysco Akili early access
A month-end export, pivoted by hand, already stale → the live customer graph, segmented and ranked as it moves
Part of the house.
RelatedCRM & Customer
The customer graph the analytics sit on.
LiveDistribution & Field
The field data the analytics read.
LiveLeysco Licia
The AI that answers the analytics in words — early access.
Early accessThe house has worked SAP Business One since 2017. company-books